Crescentek

Website Maintenance

Someone to mind your site — so you don't have to.

Monthly care plans for Irish SMB websites. Updates, backups, security, monitoring, and someone you can actually ring when something goes wrong. No lock-ins, no jargon, no 'we'll get back to you next week'.

Based in Ireland
GDPR compliant
Reply within 1 working day
Site Monitor
oharadental.ie
All systems
Uptime · 30d
99.98%
Target: 99.9%
Load (mobile)
1.4s
Good
Security scans
417
0 threats blocked today
Backup
2h ago
Verified ✓
Recent activity
WooCommerce updated · 8.4.1 → 8.5.0
2h ago
Daily backup completed
6h ago
Brute-force attempt blocked · 1 IP
Yesterday
Monitoring since 14:02 Mar 12
Live
Why care plans exist

Every one of these we've rescued someone from.

The sites we end up rescuing didn't neglect themselves on purpose. They just weren't looked after — until something went badly wrong.

Hacked over the weekend

Malware injected through an outdated plugin. Google flagged it. Traffic gone until fixed.

Down on Monday morning

A WordPress auto-update clashed with a theme. Nobody's answering calls from your developer.

No backups, data lost

A botched update erased last week's customer orders. No backup. No way to recover.

Slowed to a crawl

Six months of plugin bloat. Google's flagging Core Web Vitals. Ranking dropping.

What's covered

Six areas, always on.

Everything a healthy website quietly needs — done in the background, reported monthly.

Weekly

Software updates

Core, plugins, themes kept patched. Tested in staging first. No updates break your site.

The way we work

Care plans without the agency nonsense.

No 12-month lock-ins. No 'we'll get back to you next week'. No hiding behind ticket numbers.

Response within 1 working day

Usually much faster. No waiting in a ticket queue for a week.

A real person, not a chatbot

You'll know who's looking after your site. They'll know you.

Monthly — cancel anytime

No 12-month lock-ins. If it's not working, leave. It should earn its keep.

Written monthly report

You'll see every update, backup, and incident. No 'trust us, we're doing stuff'.

Is it a fit?

Maintenance is the service nobody needs — until they do.

Here's when a care plan is worth every euro. And when it genuinely isn't.

Right fit
We should talk if…
Your site is live and earning — but nobody's minding the shop
You've been burned by an update that broke something
You want to stop explaining your site to a new freelancer every 6 months
You need someone responsible for when things go wrong
You want a website that stays healthy, not just 'works for now'
Not a fit
We'll point you elsewhere if…
Your site isn't built yet — see Website Design first
You want one-off bug fixes, not ongoing care — we do those too, separately
You're looking for the cheapest hosting plan + no attention — not our thing
You want us to redesign your site as part of maintenance — that's a separate project
Tech we build with

We maintain sites built on whichever platform you're already on.

WordPress
WooCommerce
Shopify support
Webflow
Squarespace
Custom PHP
Node.js / Next.js
What we typically maintain

Common maintenance scenarios.

Sites we've rescued, taken over, or look after long-term.

Business website maintenance
E-commerce store care
WordPress care plans
Post-launch support
Plugin conflict rescues
Security-hardening projects
Performance recovery
Legacy site support
Common questions

Maintenance questions, honestly answered.

The questions Irish SMBs ask us most often.

Weekly software updates (tested in staging), daily automated backups, 24/7 uptime and security monitoring, performance tracking, plus a monthly allowance of small changes and bug fixes (typically 1–3 hours). You also get a written monthly report and priority response on any issues.
Your host keeps the server running. We keep the site running. Hosts don't update your plugins, won't fix a broken layout, won't restore a backup when you need it. They provide infrastructure; we provide the actual caretaking the site needs.
Restore from the most recent clean backup, investigate how the breach happened, close the gap, harden against a repeat. You're not charged extra for this — it's why the plan exists. Most 'hacked' calls actually go back to unpatched plugins, which is exactly what monthly updates prevent.
Yes — monthly rolling. No 12-month lock-ins, no early-exit fees. If it's not earning its keep, you leave. That keeps us honest and it keeps the work valuable.
Text edits, image swaps, adding a team member, a new service page, updating prices, fixing a broken link, minor layout adjustments. Bigger things — redesigns, new features, custom integrations — get scoped separately so you know the cost upfront.
Yes. We'll do a quick technical review first to make sure we can actually maintain it safely (some sites have been built in ways that make updates dangerous). If we can, we onboard you. If we can't, we'll tell you what's needed to fix that — no ongoing fees until it's maintainable.

Stop worrying about your website.

Free 20-minute call. Tell us about your site and we'll let you know honestly whether a care plan makes sense for you.

Reply within 1 working day GDPR compliant Based in Ireland