Crescentek

CRM Integration

Every lead, in the right place, automatically.

Website forms, email enquiries, phone calls, calendar bookings, LinkedIn outreach — plumbed directly into HubSpot, Salesforce, Zoho, Pipedrive or your own system. No copy-paste, no leads lost in inboxes, no duplicate records.

87%
Leads responded to within 24h after integration
12h
Avg per-week saved on manual data entry
0
Copy-paste between inbox and CRM
Web form
Email
Phone call
Calendar booking
S
Contact record
Building...
The reason this matters

Leads scattered across seven places is a pipeline problem.

Before
Scattered and silent
Info@ inbox
43 unread enquiries
Website form exports
CSV on someone's desktop
Sales rep's phone
Numbers, no notes
Calendly bookings
Emails, not in pipeline
LinkedIn messages
Unseen for 6 days
Contact book
Duplicates everywhere
After
One system, auto-routed
All enquiries
→ Qualified lead stage
Web form submissions
→ Contact + deal created
Phone calls
→ Logged to record + notes
Calendly bookings
→ Deal stage advanced
LinkedIn sync
→ Activity on contact
Duplicates
→ Auto-merged on email
A typical lead lifecycle

What we automate, end to end.

From the moment a prospect lands on your site to a deal marked won — every step logged, every handoff automated, nothing left to memory.

00:00:01
Visitor lands on site
Pixel tracks source, UTM captured, behaviour scored
00:02:14
Form submitted
Contact created, custom fields mapped, consent logged to GDPR field
00:02:15
Duplicate check runs
Matched against existing email — merges or creates based on rule
00:02:16
Lead scored
Enrichment runs (firmographic data), score assigned, pipeline stage set
00:02:17
Rep assigned
Round-robin or territory rules, notification fired to Slack + mobile
00:02:18
Sequence triggered
Instant confirmation email + nurture sequence queued if no response in 24h
00:45:00
Meeting booked
Link clicked from email → Calendly → CRM deal stage advanced + calendar invite sent
Platforms we integrate with

The CRM that's best for you is the one you'll actually use.

We don't push one platform. We help you pick — based on your team size, sales process, marketing needs, and whether your operations team can maintain it.

H
Small → Mid
HubSpot
Full sales + marketing pipeline
IntegrationSupported
S
Mid → Enterprise
Salesforce
Enterprise, complex processes
IntegrationSupported
Z
Small → Mid
Zoho CRM
Irish SMBs wanting full suite
IntegrationSupported
P
Small
Pipedrive
Sales-first, simple pipelines
IntegrationSupported
M
Small → Mid
Monday Sales CRM
Teams already on monday.com
IntegrationSupported
C
Any
Custom (Supabase)
Fully bespoke logic
IntegrationSupported
What we actually connect

Common integration sets we build.

WordPress / webflow forms
HubSpot / Salesforce
Gmail / Outlook inbox
Contact records + deals
Calendly / Cal.com bookings
Pipeline stage advancement
Stripe customer created
CRM contact + deal won
WooCommerce order placed
Deal + revenue attribution
Phone system (Aircall / 3CX)
Call logs on contact record
LinkedIn Sales Navigator
Enriched contact + activity
Slack / MS Teams notifications
Fired on deal stage changes
Mailchimp / Campaign Monitor
Segmented lists from CRM
Frequently asked

CRM integration questions.

Yes. Spreadsheets, Outlook, legacy CRMs, custom databases — we deduplicate, normalise, and import with custom field mapping. Typical migration is 2–5k contacts per batch with rollback if anything looks off.
Every contact gets a consent object with source, timestamp, legal basis, and scope. Unsubscribes flow back across channels. Right-to-be-forgotten requests are one-click from the CRM and propagate to all connected systems.
Most modern VOIP — Aircall, 3CX, RingCentral, Dialpad — integrate natively. Older PBX setups usually work via a middleware we can build. Click-to-call from CRM, recordings attached to contact, call notes promptable from the rep.
We design the integration layer so the CRM is swappable. Your forms, automations and reporting aren't tied directly to the CRM's internal IDs — there's an abstraction layer. Migrating to a different platform becomes a re-mapping, not a rebuild.
Related services

You'll likely also need

Workflow Automation
Multi-step automations across your stack
API Integrations
Custom connections where no plugin exists
Internal Systems
Bespoke tools on top of your CRM data

Stop leaving leads in your inbox.

Tell us where your leads live today and which CRM you use (or want to use) — we'll come back with an integration map, a realistic timeline, and a fixed-price scope.