Crescentek

AI Voice Agents

Picks up the phone. Sounds like you.

AI voice agents that answer your phones 24/7 — handle bookings, qualify callers, route to the right person, and log every conversation. Natural-sounding Irish-friendly voices. No more missed calls during lunch.

24/7 reception
Multilingual
EU-hosted
+353 87 234 1209
Live · 00:47
Booking flow
Audio stream
Agent speaking
Live transcript
Positive Booked
CRM updated →
On the call

What our voice agents handle.

Reception & screening
Answers every call, captures caller details, screens out cold sales, and routes the rest by intent.
Bookings & scheduling
Checks your calendar, offers real openings, confirms via SMS, and writes the booking to your system.
Lead qualification
Asks the right questions for your business — service needed, budget signal, timeline — then routes hot leads to a human.
Out-of-hours coverage
Picks up after 5pm and at weekends. Captures everything urgent, queues the rest for morning, never lets a call drop.
Built for these

Industries we've deployed in.

Clinics & dental
Replacing missed-call voicemail with a voice agent that books real appointments. Common ROI: 15-30 extra bookings/month.
Physio · GP · Dental · Vet
Service businesses
Quote intake, callback scheduling, urgent triage. Especially valuable for trades and home services where calls land while crews are on jobs.
Plumbers · Electricians · HVAC
Property & lettings
Viewing requests, tenant queries, maintenance reports. Handles the volume so agents stay productive on transactions.
Lettings · Estate agents
Hospitality
Restaurant reservations, hotel queries, function bookings. Multilingual handling for international guests.
Restaurants · Hotels · Venues
Professional services
Initial consultation scheduling, document intake, status updates. Especially good for solicitors and accountants whose phone time is expensive.
Legal · Accounting · Advisory
Logistics & trades
Delivery slot confirmations, driver coordination, customer status calls. Outbound automation as much as inbound.
Couriers · Field service
Built on

The voice stack.

VapiRetellElevenLabs (voice synthesis)Deepgram (transcription)OpenAI RealtimeTwilio (telephony)GoTo ConnectCalendly / Google CalendarHubSpot / CRM webhooksWhatsApp Business API
Honest limits

Three calls a voice agent shouldn't handle.

Emotional or sensitive
Bereavement, complaints, urgent medical concerns — the agent should detect this fast and bridge to a human. We design that escalation path with you on day one.
Complex legal or financial
An AI shouldn't quote insurance terms, give legal advice, or confirm financial figures. The agent acknowledges the question and transfers to the right professional.
Long, fact-heavy conversations
If your reception genuinely needs to hold 20-minute consultative calls, an AI agent is the wrong tool. Use it for the qualifying first 90 seconds — humans do the rest.
Frequently asked

Voice agent questions.

By default, yes — we open with a brief 'this is an AI assistant for [business]'. It's both ethically correct and reduces frustration. The voice quality is human-grade (ElevenLabs/OpenAI Realtime) so the experience is pleasant either way. Some clients prefer to skip the disclosure; we discuss the trade-offs during scoping.
Yes — we use voice models trained on or accommodating Irish accents. Custom voice cloning of a real receptionist is also possible (with their consent) so the agent matches your existing brand voice exactly.
Three escape hatches: (1) detected emotional/sensitive content auto-transfers to a designated mobile, (2) caller says 'human' or 'real person' triggers transfer, (3) if the agent's confidence drops below threshold for 2 turns it offers to transfer. Failed escalations always leave a voicemail.
Two common patterns: (1) we forward your existing number to the AI's Twilio number — no provider change needed, (2) we provision a new number and you route to it. Both work with VoIP, mobile-forwarded landlines, and traditional PBX systems.
Calls are processed in the EU. We use enterprise API tiers with zero data retention. Transcripts (not audio) are stored in your CMS by default; raw audio can be discarded after transcription or kept for QA per your retention policy. DPA available.
Setup: €4,500–€10,000 depending on integrations (calendar, CRM, payment) and complexity. Per-call: €0.12–€0.35 (telephony + transcription + LLM combined). For 200 calls/month that's €25–€70 in usage. We benchmark on your call volume so the ongoing cost is predictable.
Yes — appointment reminders, payment chasers, satisfaction surveys, delivery confirmations. Outbound is regulated differently (consent requirements, time windows in Ireland/EU) so we set up the rules with you before going live.

Hear it before you commit.

Book a 10-minute call and we'll dial you with a working voice agent live — speak to it, interrupt it, throw it a curveball. The quality decides the rest of the conversation.