Crescentek

Dashboard Reporting

Reports that actually get read.

Unified dashboards and automated reports for Irish SMBs. Pull GA4, Stripe, Shopify, Meta, Xero into one view — with role-based layouts, weekly digests, and plain-English commentary. Know the numbers without opening 8 tabs.

Based in Ireland
GDPR compliant
Reply within 1 working day
reports.crescentek.ie · Exec dashboard · Last 30 days
Cliff's Coffee · Exec
Monthly overview
Synced 2m ago
Revenue
€48.2k
+12.4%
Orders
847
+8.2%
Avg. order
€56.90
+3.9%
Conv. rate
3.4%
+0.6pp
Revenue trend
Last 12 mo
JanDec
Channels
%
38%
27%
18%
12%
5%
Orders · last 14 days
847 total
Where reporting breaks down

Four ways reports fail to be useful.

Data isn't the problem for most Irish SMBs. It's the delivery — too late, too much, too disconnected from actual decisions.

PDF reports nobody opens

Monthly 40-page decks delivered via email. Unopened. Decisions still made on gut feel because 'the report came too late'.

Every team has their own number

Sales says €48k MRR. Accounts says €44k. Ops says €51k. The meeting becomes about reconciling — not deciding.

Stale data by the time you see it

Reports compiled on Monday for data through last Thursday. In fast-moving decisions, already half a week behind reality.

No clear KPIs — just everything

The dashboard has 40 charts. No one knows which one to look at first. Information becomes noise.

Three layers of reporting

Sources, visualisation, distribution — all three or none.

A dashboard nobody sees isn't a report. A report with bad source data is worse than no report. All three layers need to work together.

Data sources

Wherever your numbers live

GA4 / Search Console
Shopify / WooCommerce / Stripe
Google / Meta / TikTok Ads
Xero / Sage / QuickBooks
HubSpot / Salesforce / Pipedrive
Custom databases & APIs
Dashboard layer

Where the team actually looks

Role-specific views (exec / sales / ops)
Scorecards for headline KPIs
Trend lines + YoY comparisons
Segmented drill-downs
Annotations for context
Alerts & distribution

Bringing reports to people

Slack / email alerts on thresholds
Weekly digest summaries
Monthly review decks (auto-generated)
Client-facing shared reports
Annotated commentary layer
Types of report we build

Four report types, four audiences.

Different stakeholders need different views. One dashboard trying to serve everyone serves nobody.

Executive scorecards

Leadership

Top-level KPIs, trends, YoY comparison. The 'are we on track?' view — checkable in 60 seconds, weekly or daily.

Operational dashboards

Ops & team leads

Live views for running the business. Stock, orders, SLA, pipeline. Real-time enough to act on, not just report on.

Weekly email digests

The whole team

Monday morning TL;DR in email or Slack. What moved, what to watch, what to do. No dashboard login required.

Monthly review decks

Board / stakeholders

Auto-generated reports with commentary. The numbers, the why, and what's planned next. Presentation-ready.

Is it a fit?

Dashboards only earn when someone acts on them.

Pretty charts are cheap. Reports that change behaviour are rare. Here's when reporting pays back — and when it just adds to the noise.

Right fit
We should talk if…
Multiple data sources nobody's yet pulled together
You make decisions weekly that need current data
Your team has different needs (exec vs ops vs sales)
You're tired of manual report compilation every Monday
You want reports that go out automatically, not chased
Not a fit
We'll point you elsewhere if…
You have one data source — GA4's own reports may be enough
Your team won't look at any dashboard, ever
You've not yet figured out your KPIs — clarify those first
You want beautiful reports with no data behind them — wrong service
Tech we build with

On the tools your team already uses — or new ones when they fit better.

Looker Studio
Metabase
Grafana
Microsoft Power BI
Tableau
Custom dashboards
Sheets-based reports
Airtable interfaces
What we typically build

Common dashboard scenarios.

The reporting work Irish SMBs most often need built properly.

Executive KPI dashboards
Marketing performance reports
Sales pipeline visibility
E-commerce reporting
Client-facing agency reports
Multi-brand / multi-location
Financial operations dashboards
Weekly/monthly auto-reports
Common questions

Reporting questions, honestly answered.

The questions Irish SMBs ask us most often.

Depends on your stack, team, and budget. Looker Studio is free and great for Google-centric businesses. Power BI is strong if you're already on Microsoft 365. Metabase is open-source and self-hostable for data-savvy teams. Custom dashboards pay back when you have unique needs or need to surface data in your own app. We pick based on your situation — not what we want to build.
Most dashboards refresh every 1-4 hours. For executive dashboards, that's usually fine. For operations dashboards (stock, orders, live sales), we go to 5-15 minute intervals. True real-time is possible but expensive and rarely necessary — we tell you honestly what your use case actually needs.
Yes, and that's usually the main reason for this service. We pull GA4 + Shopify + Stripe + Xero + HubSpot into a unified view. Some combinations are straightforward (Google ecosystem); others need middleware like Fivetran, Stitch, or custom extractors. We scope this honestly after looking at your actual data sources.
Both, depending on what you want. We can build and maintain dashboards for you, build them and document so your team takes over, or train your team in-session. Many clients start with option 1 and move to option 2 after 6-12 months. Full knowledge handover is normal — not unusual.
Raw dashboards are for real-time checking. Monthly reports need commentary — why numbers moved, what drove it, what to do next. We write monthly commentary as part of reporting retainers, where the numbers matter less than the explanation around them. Optional service, but clients with it find it's where most value sits.
Yes. We design dashboards for the actual devices you use. Executive KPIs often get a mobile-first view. Detailed ops dashboards work on desktop primarily but stay functional on phones. Weekly/monthly digests go via email or Slack where they render cleanly anywhere.

Tired of compiling reports by hand?

Free 30-minute call. Tell us what numbers you look at weekly and who needs to see them — we'll tell you what's worth dashboard-ising and what's fine in a spreadsheet.

Reply within 1 working day GDPR compliant Based in Ireland